At ZENFLOW PVT. LTD. ("ZENFLOW", "we", "our"), we take your privacy seriously. This policy explains what information we collect, how we use it, and the choices you have.

We collect only what we need to operate our website, products, and services:

• Information you give us — name, email, company, phone number, and any details you share when you contact us, request a demo, sign up for a trial, or join a waitlist.
• Usage information — pages visited, features used, device and browser type, IP address, and approximate location. Collected via cookies and standard web analytics.
• Customer data — for businesses using our products (such as ZENFLOW HR), we process employee and operational data on your behalf as a data processor. You remain the data controller.

• To respond to your inquiries and deliver the services you request
• To improve our products, website, and customer support
• To send important account, security, or service updates
• To comply with legal obligations under Indian law

We do not sell your personal information. We do not use your data to train AI models without explicit consent.

We share data only with trusted service providers who help us operate, such as cloud hosting (AWS, Microsoft Azure), email delivery, analytics, and payment processors. These providers are bound by confidentiality and data protection agreements. We do not share your data with third parties for their own marketing purposes.

We use industry-standard security measures including encryption in transit and at rest, role-based access controls, audit trails, and regular security reviews. Customer data is stored in India by default. While no system is 100% secure, we work hard to protect what you trust us with.

Under India's Digital Personal Data Protection Act (DPDP), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications at any time

We use cookies to make our website work and to understand how visitors use it. See our Cookie Policy for details.

We keep personal data only as long as needed for the purposes described, or as required by law. When data is no longer needed, we securely delete or anonymize it.

Our services are designed for businesses and are not directed at children under 18. We do not knowingly collect personal data from children.

We may update this policy occasionally. Material changes will be communicated via email or a notice on our website.

Questions about this policy or your data?

Email: info@zenflowinfotech.com